Last Updated: August 29, 2025
By accessing and using Stratnest's services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
Stratnest provides fraud recovery and digital forensics services, including but not limited to:
No Recovery Guarantee: Stratnest does not guarantee the recovery of lost funds or assets. Our services are limited to investigation, analysis, and providing professional reports. Success in asset recovery depends on numerous factors beyond our control, including but not limited to the cooperation of financial institutions, law enforcement, and the nature of the fraud itself.
Stratnest specializes in preparing digital forensics reports and blockchain tracing reports. We do not:
We provide honest and straightforward assessments of each case. If we believe asset recovery is unlikely or impossible, we will inform clients immediately rather than proceeding with unnecessary services.
Clients must provide accurate, complete, and truthful information regarding their case. Withholding or misrepresenting facts may compromise the investigation and void any service agreements.
Clients agree to:
Service fees are determined based on case complexity and are communicated during the consultation process. Fees may include:
Payment is typically required before services commence. We reserve the right to suspend services for non-payment and may charge interest on overdue amounts.
Stratnest maintains strict confidentiality regarding all client information and case details. We implement appropriate security measures to protect sensitive data.
Client data is used solely for the purposes of providing requested services and complying with legal obligations. We do not sell or share client information with third parties except as required by law.
Stratnest's liability is limited to the fees paid for services rendered. We are not liable for:
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
All reports, methodologies, and proprietary techniques used by Stratnest remain our intellectual property. Clients receive a license to use reports for their intended purpose but may not reproduce or distribute our proprietary methods.
Either party may terminate services with written notice. Upon termination:
These terms are governed by applicable laws and regulations in our jurisdiction of operation.
We encourage the use of mediation and arbitration to resolve disputes efficiently and cost-effectively before pursuing litigation.
Important Notice: The process of recovering digital assets from cyber fraud can be complex and time-consuming, sometimes taking longer than a year. This is a process you can potentially undertake yourself without official representation, though professional assistance may improve outcomes and efficiency.
For security and compliance reasons, Stratnest cannot accept certain payment methods. Acceptable payment methods will be communicated during the engagement process.
Stratnest reserves the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified terms.
For questions about these Terms and Conditions, please contact us through the methods provided on our website.
If you have any questions or concerns about our Terms & Conditions, please don't hesitate to contact us.